FAQ

HOW CAN I CHANGE MY SHIPPING ADDRESS?
By default, the last used shipping address will be saved into to your Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?
Members who ship their orders within the should expect to receive their orders within five (5) working days to upon payment verification depending on the volume of orders received. Could take longer though. No guarantee 

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order.

It's fast, easy & secure.

WHAT ARE THE PAYMENT METHODS AVAILABLE?
At the moment, we only accept Credit/Debit cards and Paypal payments.

WHAT HAPPENS IN THE EVENT OF UNSATISFACTORY/EXPIRED/WRONG PRODUCT/MISSING PRODUCTS?

We regret to inform you that no refunds will be given for any orders